1. Who we are

Zhanyemotor.com is operated by Shenzhen Zhanye Motor Co., Ltd. (“Zhanye”, “we”, “us” or “our”), an electric motor manufacturer based in Shenzhen, China.

2. Information we collect

We may collect information that you choose to provide when you send an enquiry, submit a request for quotation, email us or contact us through WhatsApp or another communication channel. This may include:

• Your name, company, business email address and contact details.
• Application information, target voltage, speed, torque, duty cycle and available dimensions.
• Project stage, estimated quantities, drawings and other technical or commercial information you choose to share.
• Correspondence and records needed to follow up your enquiry.

When you use the website, limited technical information may also be generated, such as browser and device information, approximate location, visited pages, referral source and interaction data.

3. How we use information

We use information for legitimate business purposes connected with our website and OEM motor services, including to:

• Respond to enquiries and assess motor matching or customization requirements.
• Prepare quotations, samples, technical discussions and project follow-up.
• Maintain supplier, customer and project communications.
• Understand website performance and improve content and navigation.
• Protect the website and forms against spam, misuse and security threats.
• Meet applicable legal, accounting or regulatory requirements.

4. Website analytics

We use Google Analytics 4 to understand how visitors find and use the website. Google Analytics may use first-party cookies, including cookies beginning with _ga, and may process information such as device and browser details, approximate location, pages visited and interaction events. We do not intentionally send names, email addresses, form entries or other directly identifying enquiry information to Google Analytics.

You can limit or delete cookies using your browser settings. Where applicable law requires consent for non-essential analytics cookies, appropriate consent controls should be made available before those cookies are used.

5. Spam and security checks

Our enquiry form uses Cloudflare Turnstile to distinguish legitimate visitors from automated submissions. Turnstile processes browser and device signals needed to provide this security function. Cloudflare states that Turnstile does not access or process the content entered into the enquiry form.

6. When information may be shared

We do not sell personal information. Information may be shared only when reasonably necessary with:

• Zhanye personnel involved in sales, engineering, quality, production or administration.
• Service providers supporting website hosting, email delivery, analytics, security and business communications.
• Professional advisers, authorities or other parties when required by law or necessary to protect legal rights and security.

Third-party services process information under their own terms and privacy practices.

7. Retention and security

We retain enquiry and project information only for as long as reasonably necessary for the relevant business discussion, potential supply relationship, record-keeping and legal requirements. Retention periods may vary depending on the project and type of information.

We use reasonable administrative and technical measures to protect information. No method of internet transmission or storage can be guaranteed to be completely secure.

8. International processing

Our business is based in China and our website and service providers may process information in other countries. Privacy and data-protection rules may differ between locations. We take reasonable steps to use information only for the purposes described in this policy.

9. Your choices and requests

Subject to applicable law, you may ask us to access, correct or delete personal information associated with your enquiry, or object to certain uses. We may need to verify your request and may retain information where required for legal, security or record-keeping purposes.

10. Third-party links

The website may link to third-party services such as WhatsApp. Their handling of information is governed by their own privacy policies, not this policy.

11. Updates to this policy

We may update this policy when our website, services or legal requirements change. The effective date displayed on this page will show when the latest version takes effect.

12. Contact us

For privacy questions or requests, contact: